Board of DirectorsMeet the board members of the Midwest Contact Center Association: Minneapolis ChapterJeremy Hyde PresidentDirector, Customer Service at Sun Country AirlinesZach Tiger Vice PresidentSr. Product Owner, Employee Contact Center at Andersen CorporationMatt Conant TreasurerVP Customer Experience at EcoWater Systems LLCBeth Gauthier-Jenkin SecretaryVice President Customer Care at Gopher SportHale Jay President, Contact Center Consulting GroupMichael Smith Principal Owner at MCS SolutionsScott Current President at Current ConnectionsTim Austrums CEO, Customer Experience Consultant at The Connected HiveRoger J. Fuhrman Executive Vice President of Sales & Marketing at SkykitPreston Black Practice Lead - Customer Support at Aston Carter Chicago ChapterHale Jay Membership Committee ChairPresident, Contact Center Consulting Group
