Board of DirectorsMeet the board members of the Midwest Contact Center Association: Minneapolis ChapterJeremy Hyde PresidentDirector, Customer Service at Sun Country AirlinesZach Tiger Vice PresidentSr. Product Owner, Employee Contact Center at Andersen CorporationMatt Conant TreasurerVP Customer Experience at EcoWater Systems LLCBeth Gauthier-Jenkin SecretaryVice President Customer Care at Gopher SportHale Jay President, Contact Center Consulting GroupMichael Smith Principal Owner at MCS SolutionsScott Current President at Current ConnectionsTim Austrums CEO, Customer Experience Consultant at The Connected HivePreston Black Practice Lead - Customer Support at Aston Carter Chicago ChapterHale Jay President, Contact Center Consulting GroupTim Austrums CEO, Customer Experience Consultant at The Connected HiveKendra Karczewski Senior Vice President, Advisory Services, Stratosphere NetworksMike Davito Senior Vice-President, Sales - North America, SharpenCXRuth Drew Director of Customer Experience, Flinn ScientificMillicent McIntyre Senior Director Buyer Services, Insurance Auto AuctionLaurie Christianson CS Systems and Audit Manager, UlineLisa Majeske Account Executive, RingCentralJoani Holmes Director of the Service Center, American Bar AssociationJoe Rice Founder and CEO of CXponent
