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Board of Directors

Meet the board members of the Midwest Contact Center Association:

Minneapolis Chapter

Jeremy Hyde
President

Director, Customer Service at Sun Country Airlines

Zach Tiger

Vice President

Matt Conant
Treasurer

Senior Director Customer Experience at Sportsman's Guide

Beth Gauthier-Jenkin
Secretary

Vice President Customer Care at Gopher Sport

Hale Jay
Membership Committee Chair

President, Contact Center Consulting Group

Scott Current
Communications Committee Chair

Senior Account Executive at Verint

Roger J. Fuhrman
Committee Chair

Vice President of Sales and Marketing at Siteimprove

Preston Black
Midwest Division Lead– Customer Support, Aston Carter

Chicago Chapter

Hale Jay
Membership Committee Chair

President, Contact Center Consulting Group